SHIPPING + RETURNS

SHIPPING + PROCESSING

We ship anywhere! Please allow 3-5 business days for orders to be processed and shipped. Your shipping options and cost will be outlined at the time of checkout. Shipping cost is dependent on the total weight and dimensions of the merchandise purchased. Sales tax is charged according to U.S. federal and state guidelines. Estimated shipping times do not include the time it takes to process your order (approx. 3-5 business days). We ask that you keep this in mind when choosing a shipping method. Please note that we are not responsible for any delays that may be caused by the carrier after the product has been picked up from our studio.

For international orders, we offer UPS Worldwide Expedited shipping. If you are shipping your order to an international address, please include a valid phone number during checkout. In certain countries, customs will seize packages that do not include this information. International shipments may be subjected to customs fees, which are not covered in our shipping costs. We are not responsible for customs/brokerage fees on international orders. For further information on custom and excise policies in your country, please contact your local customs office.

RETURNS

Returns and exchanges will be accepted within 14 days of the delivery date for a refund, minus any applicable restocking fee, to the original form of payment. We will process the refund within 3-5 business days after receiving your package back at the shop. Orders shipped outside the U.S. or Canada cannot be returned or exchanged.

Items must be in new, unused, resellable condition in their original packaging to qualify for a refund. Original shipping fees are non-refundable. 

Please note that the customer is responsible for all return shipping charges, except in the cases specified below. Unfortunately, we cannot accept returns after 14 days except in instances of a manufacturing defect.

Ship Returns to:

Layer Crafted

95 Dobbin Street #214

Brooklyn, NY 11222

Sale Items
All sale items are final sale and will not be eligible for return. 

Damaged, Defective, or Incorrect Orders
If you receive a product that is incorrect, defective, or damaged upon arrival, please take a photo of the damages and let us know within 24 hours of receipt by emailing us at shop@layerstudio.nyc. Please include your photo of the issue along with your order number and a brief explanation of the problem.